Shipping and Returns

Our business was founded on three main principles: quality, pricing and service, and we pride ourselves on our commitment to them each day. We supply quality services at competitive pricing, no matter what the item may be.

Tea Delivery

Essence Tea delivers your product(s) to your door stop. All orders are sent with Tracked Shipping.

Delivery within Australia:

Enjoy FREE standard delivery for all purchases over $60 within Australia. For orders $60 or less, please see below:

 

Standard shipping (3 – 5 business days) $8.95

Express shipping (1 – 2 business days) $11.95

 

International delivery:

Enjoy FREE international delivery for all online purchases over $150 from Australia. Each region pays for International Standard shipping depending on the combined weight of your order. This is all calculated for you during checkout. 

Tea Returns

We want you to be completely satisfied with your Essence Tea purchase.

 

If you are unhappy with your purchase, then upon presentation of your product with proof of purchase, you are welcome to return the item to us within 14 days of purchase, provided the product is in its original saleable condition. We will cover the return postage for you.

Due to COVID-19 restrictions, we are following a NO return policy until further directive by the Commonwealth of Australia*

 

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Essence Tea acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging

©2020 by Essence Tea.